Products
As YUMAK® Otomotiv, we adopt the principles of customer orientation, leadership, process approach and continuous improvement, which form the basis of the Quality Management System, as a way of life.
In order to continuously improve the quality management system;
Ensuring the training, participation and satisfaction of all our employees
Reducing costs by ensuring continuous improvement of our products and processes
Improving pre-sales and after-sales services by prioritizing customer expectations and requirements
To ensure the continuation of products and services that comply with customer expectations and legal requirements,
To follow technological innovations in order to continuously improve product and service quality and customer satisfaction.
To cooperate with our suppliers and to make our dealers a part of our quality management system.
Yumak Ltd. We are committed to providing our services in the light of the above-mentioned principles.
YUMAK PRODUCT SAFETY POLICY
YUMAK LTD. We act with the principle of absolute trust, professional supply understanding and customer-oriented service, and serve our customers in accordance with their needs; It offers user health, product quality and products they can trust. It guarantees product safety by providing legal, safe and quality products. Our products can be safely installed in the vehicle.
Except for the use of inappropriate fuel, not using original spare parts and not changing the settings, our products are under our 1-year warranty against non-conformities arising from materials and workmanship.
YUMAK CORPORATE RESPONSIBILITY POLICY
“YUMAK LTD carefully implements moral values in every field, in the environment of human relations, in order to protect the company image. It is our policy to work with our customers, suppliers and employees with an understanding of business ethics and trust. In this regard, bribery, corruption, immoral behavior, unethical actions, disrespect, gossip, false statements, using words, shouting arguments, appearing good in front of leaders, nepotism, theft, fraud and mobbing, which are not included in the Company Code of Ethics, are strictly rejected. These do not exist in our Company culture. All managers and employees who encounter such an offer are obliged to immediately report the situation to the Ethics Line (120 - 121).
Our company has a corporate structure and is committed to complying with the principle of fair and transparent business in its relations with all its stakeholders. It is strictly forbidden to make any payments, give gifts, offer payments or gifts, or make commitments for similar purposes in order to gain a benefit contrary to laws and regulations or to influence the decisions of individuals or institutions. The gift must be given publicly, in good faith and unconditionally. Gifts that can be given in this context are organized by the Human Resources Department. Company travels, hospitality, entertainment events and gifts General Manager or Factory Manager. It is prohibited unless there is approval.”
GENERAL MANAGER
EYMEN YUMAK
14/11/2019
INFORMATION SECURITY POLICY
In order to ensure business continuity in the products and services Yumak Company offers to its customers, and to manage risks by identifying all kinds of intentional or unintentional threats to our information assets;
To provide error-free service as quickly as possible and without interruption, in accordance with legal regulations, legislative provisions and contracts,
To protect the confidentiality, integrity and accessibility of all our corporate information within the limits of authorization,
Establishing and operating a management system in accordance with ISO 27001 Information Security Management System Standard,
To continuously improve the ISO 27001 Information Security Management System,
To carry out training to improve the technical and behavioral competencies of the personnel in order to raise their awareness in terms of Information Security,
To ensure that business processes are carried out in accordance with the policies and procedures prepared and approved within the scope of the Information Security Management System,
It is committed to creating a dynamic structure and increasing communications with authorities in order to adapt to the developments and changes in the field of information technologies.
GENERAL MANAGER
EYMEN YUMAK
25.01.2021